How it all started
Most of my adult life has been in the foodservice industry. I waited tables for roughly a decade at multiple restaurants. In those years I learned a valuable lesson: experience is everything. People want to be surprised and delighted when it comes to any customer experience.
After trading my waiter's apron for business casual, I learned that a clear vision paired with a positive company culture built on process are the recipe to creating those extraordinary customer experiences.
One of my roles was at a tech company experiencing rapid growth. Among many other things, I managed food ordering and catering to feed 300 employees in order spirits high. But receiving a steady stream of input from employees, my days were nearly consumed by food alone.
I felt like there had to be a better way, and looked for the answer everywhere. My want was simple: a one-stop food source that can handle all of our food, snacks and event catering. When I couldn't find the answer, I decided to write in my own. This was the first step of Nöm-On.